June 09, 2016
You’ve probably done it before. You’re stumped on a problem at the office and need to get up and ask the boss for help. After marching into his office, the words pour out before you can control them: “Sorry, but I have a question.” Stop here and ask yourself: why…
June 09, 2016
It’s been said that it takes a long time to develop a good reputation but only seconds to destroy it. That can happen when we say the wrong thing at the wrong time. Whether it’s in person, on the phone, via email, or on social media, there are some times…
June 08, 2016
Dealing with an angry person is difficult for most people. That makes sense—after all, where do you go to school to learn how to respond to someone else’s anger? So what do you do with someone who is making you the target of their inappropriately- expressed anger? Here are five…
June 07, 2016
You can say a lot by saying nothing at all. The limbic system in our brains controls involuntary reactions that show how we are feeling and what we think about a situation. For example, when we are upset, our brows furrow. When we’re stressed out, we clench our jaws. When…
June 06, 2016
Has a bully played a trick on you? Did you know how to respond? Bullies play tricks and wield weapons so they can dominate and win. If you’ve been on the wrong end of their blame/shame, insult barrage, or public humiliation games, you know how conniving a bully can be.…
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