October 16, 2012
Last week, a coaching colleague of mine slipped this into a conversation we were having about life: “Success doesn’t buy you happiness.” True enough. I’ve had clients who had jobs they loved and who were paid quite well, clients who had power and influence and clients who were successful…
October 10, 2012
Dale Carnegie wrote How to Win Friends and Influence People 76 years ago. While terms like “soft skills” and “emotional intelligence” were not yet part of the conversation, the associated concepts certainly were. Then and now, we are told that in order to be successful, we must develop an ability…
October 08, 2012
All other things being equal, happy employees make for higher productivity. When leaders help their employees in the happiness department, they reap the investment in the bottom line. Employees who are happy with their environments and the nature of their work have less conflict and are willing to give more…
September 24, 2012
I can't stand when a colleague (or one of my daughters!) refuses to even consider trying something new. Over time, I have discovered a failsafe method to move such a person from resistance to cooperation. These four steps come from Dr. Xavier Amador, a psychologist who wrote the book I’m…
September 05, 2012
Many of us pride ourselves on our ability to tell it like it is, but fragile egos and fear of litigation make engaging in "straight talk" a challenge. Managers often find it difficult to be candid without crossing the line, and words, phrases, and attitudes that might have been fine…
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